Shop Knowledge Network
Participating shops get smarter part suggestions from anonymized patterns across the network — your team still confirms every line before it hits a job.
Faster suggestions, human review
On work orders with equipment linked, most suggested part lines come from your shop's own history first, then similar make/model/engine units, then anonymized patterns from other participating shops. Nothing is added automatically — techs and writers confirm or reject each suggestion.
What is shared
- Equipment make, model, and engine type (for example Freightliner, Cascadia, Detroit DD15)
- Anonymized part descriptions and part numbers on matching equipment
- Aggregated counts that help the network catalog reflect common equipment in the field
What is never shared
- Customer names, contact information, or billing details
- Unit numbers, VINs, plates, or driver-identifying information
- Work order numbers, invoices, pricing, labor rates, or shop financials
- Suggestions from partner shops without staff review and confirmation
Patterns only appear in licensed commercial exports when enough independent shops contribute to meet anonymity thresholds — protecting any single shop from being identified.
Commercial licensing
In-app knowledge sharing is part of the RepairFront platform experience and is governed by the EULA. OEMs, dealer groups, and analytics partners may license anonymized aggregates separately under a data agreement.