What we're building toward
RepairFront is operations software for repair shops, fleets, and parts warehouses — with a connected ecosystem designed so they can work together without selling customer data to brokers.
Connect when it matters
Breakdowns are high-stress moments. We built Shop Connect and the breakdown network so fleets can find trusted repair and towing quickly — and shops can be discoverable on their terms, not auctioned off as cold leads.
Vendor relationships stay with the shop
When a fleet connects with your shop, you remain the vendor of record. RepairFront facilitates the introduction and the workflow; we do not broker your customer list or resell the relationship to competing shops or third-party marketers.
Both sides opt in
- Fleets choose which shops to request — no forced routing
- Shops accept or decline each connection request
- Breakdown directory listing is optional and reversible
- Optional knowledge features, where offered, are privacy-conscious, opt-in, and built for staff review — not automatic cross-shop customer-data sharing
Knowledge without exposing PII
The Shop Knowledge Network is an optional, privacy-conscious capability designed with customer controls. Where enabled, assistive suggestions may use anonymized patterns. Customer names, VINs, unit numbers, and financials are not part of that process.
Commercial API exports for OEMs and partners require a separate data license — distinct from everyday shop SaaS subscriptions. Knowledge Network is not currently used as a primary public marketing claim.
Our data-broker commitment
We do not sell personal information to data brokers. We do not license shop or end-customer data for third-party marketing or lead-generation databases.